1) Shipping Policy
a) All orders are shipped within 48 business hours Monday - Friday 8am - 5pm.
a) Free shipping only qualifies for orders within Australia and the contiguous 48 states. Free shipping method is chosen at the discretion of Nolathane.
b) Carriers
i) We use the following carriers to deliver our orders:
(1) AusPost Parcel & Express
(2) Toll Priority & Toll IPEC
(3) GoLogistics
c) Order Tracking
i) A tracking # will be provided by the shipping carrier and your order will be updated once number is available.
d) Shipping Rates
i) The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.
e) Back Orders
i) If an item goes on back order we will ship you the part of your order that is in stock. The backordered item will be cancelled and you will not be charged for any backordered items.
2) Returns and Refunds Policy
a) Requirements on products requested for return and credit
i) Your item must be in its original unused condition with the factory packaging seals intact, to be returned, unless there is a manufacturer defect.
ii) You must return the item within 30 days of your purchase date receipt.
iii) For all ONLINE orders, please contact us to request a refund and an RA number will be issued.
iv) For all TRADE orders, please contact us to request a refund and an RA number will be issued.
v) Include in your package a signed letter stating the reason for your return, a copy of the original receipt, and the RGA number.
b) Ship your return items (shipping prepaid by customer) to our local warehouse. Contact us for the correct address.
3) Return Exceptions:
a) Items marketed as “discontinued”, “while supplies last” or “Special Order” at the time of sale are NOT eligible for return.
b) Merchandise that has been used, or altered will not be accepted for return or exchange.
c) Products received by Nolathanefreight damaged shall be noted on the Bill of Lading at the time of receipt.
d) Nolathane shall notify the customer of such damages within seven (7) days. Nolathane shall deduct such damages from the issued credit and it will be the responsibility of the customer to file a claim against the carrier.
4) All Returns:
a) Returns not covered under Warranty will be subject to a 20% restocking and handling fee and must have the prior approval of Nolathane as well as the RA Form filled out.
b) Items shipped in error by Nolathane will be reshipped at Nolathane's expense, or appropriate credit will be issued.
5) Payment Policy
a) Accepted Methods of Payment
i) Credit Card (Visa, Master Card, American Express, Discover)
ii) Paypal
iii) Your credit card will be charged when your order ships. If we are not able to fulfill your order for any reason your credit card will be refunded.
6) Entire Agreement
7) This Agreement, constitutes the entire agreement between the parties with respect to the subject matter hereof and supersedes all prior agreements and understandings between the parties (whether written or oral) relating thereto.
8) Nolathane reserves the right to change products, pricing or terms and conditions without notice.
a) Images and product info are posted at this website and are available to Nolathane customers upon request.
b) All images are for the sole use of marketing Nolathane products only. Any unauthorized use of these images is prohibited.
Welcome to our online store! Nolathane and its associates provide their services to you subject to the following conditions. If you visit or shop within this website, you accept these conditions. Please read them carefully.
PRIVACY
Please review our Privacy policy, which also governs your visit to our website, to understand our practices.
ELECTRONIC COMMUNICATIONS
When you visit Nolathane website (Need to change once determined) or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
COPYRIGHT
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Nolathane or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of Nolathane, with copyright authorship for this collection by Nolathane, and protected by international copyright laws.
TRADE MARKS
Nolathanes trademarks and trade dress may not be used in connection with any product or service that is not Nolathane's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Nolathane. All other trademarks not owned by Nolathane or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Nolathane or its subsidiaries.
LICENSE AND SITE ACCESS
Nolathane grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Nolathane. This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Nolathane. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Nolathane and our associates without express written consent. You may not use any meta tags or any other "hidden text" utilizing Nolathane's name or trademarks without the express written consent of Nolathane. Any unauthorized use terminates the permission or license granted by Nolathane. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Nolathane so long as the link does not portray Nolathane, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Nolathane logo or other proprietary graphic or trademark as part of the link without express written permission.
YOUR MEMBERSHIP ACCOUNT
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. Nolathane and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
REVIEWS, COMMENTS, EMAILS, AND OTHER CONTENT
Visitors may post reviews, comments, and other content: and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Nolathanereserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant Nolathaneand its associates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Nolathane and its associates and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post: that the content is accurate: that use of the content you supply does not violate this policy and will not cause injury to any person or entity: and that you will indemnify Nolathane or its associates for all claims resulting from content you supply. Nolathanehas the right but not the obligation to monitor and edit or remove any activity or content. Nolathane takes no responsibility and assumes no liability for any content posted by you or any third party.
RISK OF LOSS
All items purchased from Nolathane are made pursuant to a shipment contract. This basically means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
PRODUCT DESCRIPTIONS
Nolathane and its associates attempt to be as accurate as possible. However, Nolathane does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Nolathane itself is not as described, your sole remedy is to return it in unused condition.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY THIS SITE IS PROVIDED BY NOLATHANE ON AN "AS IS" AND "AS AVAILABLE" BASIS. NOLATHANE MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, NOLATHANE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. NOLATHANE DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM NOLATHANE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. NOLATHANE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
APPLICABLE LAW
By visiting Nolathane, you agree that the laws of the state of Delaware, USA, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Nolathane or its associates.
DISPUTES
Any dispute relating in any way to your visit to Nolathaneor to products you purchase through Nolathane shall be submitted to confidential arbitration in Delaware, USA, except that, to the extent you have in any manner violated or threatened to violate Nolathane's intellectual property rights, Nolathane may seek injunctive or other appropriate relief in any state or federal court in the state of Delaware, USA, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrators award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.
SITE POLICIES, MODIFICATION, AND SEVERABILITY
Please review our other policies, such as our Shipping and Returns policy, posted on this site. These policies also govern your visit to Nolathane. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
QUESTIONS:
Questions regarding our Conditions of Usage, Privacy Policy, or other policy related material can be directed to our support staff by clicking on the "Contact Us" link in the footer of the website.
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